1. Information We Collect
When you request a quote, contact us, or otherwise provide information through this website, we may collect information you choose to provide, including your name, phone number, email address, property address, city or ZIP code, requested services, project details, and optional project photos.
Our website or hosting provider may also automatically receive basic technical information such as browser type, device type, IP address, referring page, and general website usage information. The exact information available can depend on the hosting, analytics, security, or form services connected to the website.
2. How We Use Information
We may use information collected through the website to:
- Review and respond to quote or service requests.
- Contact you about your requested service, estimate, scheduling, or follow-up questions.
- Evaluate project details and determine whether a requested service is appropriate.
- Provide, improve, and support our website and customer experience.
- Maintain records reasonably related to customer inquiries and business operations.
- Help protect the website and business from fraud, abuse, or security issues.
- Comply with applicable legal requirements.
3. Project Photos
If you choose to upload photos with a quote request, those photos may be used to evaluate the requested work, understand the condition of the property or surface, and communicate with you about the project. Uploading a photo for a quote does not by itself give CurbSyde Maintenance permission to use that photo for advertising or public marketing.
4. How We Share Information
We do not intend to sell your personal information. Information may be shared with service providers that help us operate the website or business, such as website hosting, form-processing, email, scheduling, analytics, storage, or customer-management providers, when those services are connected and reasonably necessary.
We may also disclose information if reasonably necessary to comply with law, respond to lawful requests, protect our rights or property, investigate misuse, or protect the safety of customers or others.
5. Cookies, Analytics, and Similar Technologies
The current website may be updated over time to use analytics, advertising, or other tools that rely on cookies or similar technologies. If we add tools that materially change how visitor information is collected or used, this policy should be updated and any additional notices or consent tools required by applicable law should be added.
6. Data Retention
We may keep customer inquiry and service-request information for as long as reasonably necessary to respond to the request, maintain business records, resolve disputes, comply with legal obligations, or support legitimate business needs. Retention periods can vary depending on the type of information and the services used to store it.
7. Information Security
We take reasonable steps to protect information associated with the website and our business operations. However, no website, email system, internet transmission, or electronic storage method can be guaranteed to be completely secure.
8. Your Choices and Requests
You may contact us to ask about personal information you previously submitted through the website, request a correction, or request deletion where appropriate and legally permitted. We may need to retain certain records when reasonably necessary for legal, security, payment, dispute, or business-record purposes.
9. Third-Party Websites and Services
Our website may link to third-party websites or social media platforms such as Instagram, Facebook, TikTok, and YouTube. Their privacy practices are governed by their own policies, and CurbSyde Maintenance is not responsible for how those third parties collect or use information.
10. Children's Privacy
This website and our exterior-cleaning services are not directed toward children. We do not knowingly seek personal information from children through this website.
11. Changes to This Privacy Policy
We may update this Privacy Policy as our website, services, or technology changes. When we make material updates, we may revise the effective date shown above.
12. Contact Us
If you have questions about this Privacy Policy or information you submitted through the website, contact CurbSyde Maintenance at Josephcasad@curbsydemaintenance.com or (321) 444-9202.